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8th July 2016

Martin & Co - Lettings Apprentice

Vacancy Location


Working Hours

37 hours

Weekly Wage


Number of Vacancies


Possible Start Date

25th July 2016

Training to be provided

The candidate will be working towards an Intermediate Level 2 Residential Property in Lettings & Management Framework. The qualification also consists of Level 1 Functional Skills in Maths, English and ICT (if required).

The qualification will be achieved through work based evidence throughout.

Apprenticeship Duration

12 months

Qualifications Required

Good standard of education required to at least GCSE (or equivalent) level (including Maths & English at grades A to C, but preferably to A Level or above.

Skills Required

As part of this challenging role, you will demonstrate the ability to:

Sell the company services strongly and ethically

Canvas for new business and promoting the other services offered by the organisation

Maintain the identity and reputation of the brand in the region

Book and conduct viewings and valuations

Negotiate offers between all parties

Handle objections and closing sales

Advertise – using the company website and other appropriate media

Generate and book viewings for available properties

Represent the organisation as a first point of contact to current and prospective clients

Maintain a customer database to match prospective buyers to available properties

Using your initiative to deal with customer complaints

Deal with outbound correspondence; including letter writing 

Complete general office administration duties as needed 

Deliver exceptional customer service 

Deal with all incoming inquiries 

Register applicant’s details and property requirements 

Obtain references for tenants

Desired Skills


Excellent rapport building skills

Customer Service Skills

Problem Solving, Objection Handling and Negotiation skills

Organisational skills

ICT Skills

Administrative skills

Personal Qualities

Applicants must be ambitious (as we are looking for someone willing to earn a full time progressive position in the firm)

Enjoy working with the public

Have an excellent telephone manner

Willing to learn

Dress code – suitable for a professional office environment

Live in within commuting distance of Guisborough

MUST have a driving license to commute between venues

Future Prospects

For the right candidate, there are likely to be opportunities for career development within the organisation should a vacancy be available, or further on to a level 3 qualification in Residential Property in Lettings and Management.

Things to consider

This is a demanding environment. Sometimes you will be required to work until the job is done - this is not a clock watching role! You will be expected to display the following qualities in the role: pride, passion, professionalism and performance drive.

Please check the travel routes prior to applying.

If you are interested in applying for this position please send your CV to malcolm@tacstraining.co.uk

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