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10th February 2016

Expired- Specsavers - Apprentice Optical Assisant

Full Job Description

The successful candidate will: -

Main Duties to include:

Explore customer needs thoroughly, and approach customers to offer assistance

Understand visual perception and basic visual defects

Ensure collections are conducted in a professional manner ensuring fit, comfort and visual acuities are checked accurately

Book and change customer appointments on the instore computers

Operate the till effectively and accurately

Work to Specsavers customer service standards, communicating effectively with all customers throughout the customer journey

Vacancy Location

Hartlepool

Working Hours

Monday - Saturday 37.5 hours per week

Weekly Wage

£123.75

Number of vacancies

1

Closing date for applications

25/01/2016

Interviews begin from

01/02/2016

Possible start date

08/02/2016

Training to be provided

The candidate will be working towards an Intermediate Level 2 Customer Service Framework. The qualification also consists of Level 1 Functional Skills in Maths, English and ICT (if required).

The qualification will be achieved through work based evidence throughout.

Appreniceship Duration

12 months

Skills required

Good communication and telephone skills

Plan and organise own workload

Able to work as part of a team

Reliable

Able to use own initiative

Eager to learn and develop new skills

Qualifications Required

GCSE's A-C in Maths and English ( or equivalent)

Desired Skills

Experience of working in a customer facing role

Experience working with tills and cashing up

Personal Qualities

Applicants must be ambitious (as we are looking for someone willing to earn a full time progressive position in the firm),

Enjoy dealing with the public

Hhave a good telephone manner and be willing to learn.

Ability to maintain confidentiality

Tidy

Caring

Resilient

Reliable

Flexible

If you are interested in applying for this position then please send your CV to malcolm@tacstraining.co.uk

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