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26th January 2016

Expired - DH1 Lettings - Apprentice Portfolio Manager

Full Job Description

The successful candidate will: -

Main Duties to include:

Sell the company services strongly and ethically

Canvas for new business and promoting the other services offered by the organisation

Maintain the identity and reputation of the brand in the region

Book and conduct viewings and valuations

Negotiate offers between all parties

Handle objections and closing sales

Advertise – using the company website and other appropriate media

Generate and book viewings for available properties

Represent the organisation as a first point of contact to current and prospective clients

Maintain a customer database to match prospective buyers to available properties

Using your initiative to deal with customer complaints

Deal with outbound correspondence; including letter writing 

Complete general office administration duties as needed 

Deliver exceptional customer service 

Deal with all incoming inquiries 

Register applicant’s details and property requirements 

Obtain references for tenants

Vancancy Location


Working Hours

Monday - Saturday 37.5 hours per week

Weekly Wage


Number of vancancies


Closing date for applications


Interviews begin from


Possible start date


Training to be provided

The candidate will be working towards an Intermediate Level 2 Residential Property in Lettings & Management Framework. The qualification also consists of Level 1 Functional Skills in Maths, English and ICT (if required).

 The qualification will be achieved through work based evidence throughout.

Apprenticeship Duration

12 months

Skills Required

Good communication and telephone skills

Plan and organise own workload

Able to work as part of a team


Able to use own initiative

Eager to learn and develop new skills

Qualifications Required

GCSE's A-C in Maths and English (or equivalent)

Desired Skills 


Excellent rapport building skills

Customer Service Skills

Problem Solving, Objection Handling and Negotiation skills

Organisational skills

ICT Skills

Administrative skills

Personal Qualities

Applicants must be ambitious ( as we are looking for someone willing to earn a full time progressive position in the firm)

Enjoys dealing with the public

Excellent Telephone Manner

Willing to learn

Dress code - suitable for a professional office environment

Live in / within commuting distance of Sacriston

MUST have a driving license to commute between venues

If you are interested in applying for this position please send your CV to malcolm@tacstraining.co.uk



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